Here is What We Are Doing During COVID-19
How Outdoor Power is responding to COVID-19:
Over the past 16 years Outdoor Power Sales & Service LLC’s primary objective has been to build relationships and take care of those who work and trade with us. In response to the heightened focus and quickly evolving situation surrounding COVID-19, Outdoor Power Sales & Service LLC is committed to do our part to prevent the spread of disease. Our top priority is the health and well-being of our staff, clients, and the broader communities we serve.
We continue to monitor communications from world leaders and health officials and lead with intentions of keeping our environment as “normal” as possible during this time. We understand daily adjustments have and will continue to be introduced. We assure you any decisions made on our behalf are with careful consideration and have our staff and customers' best interest at heart.
In addition to enhancements of hygiene and sanitation, we are restricting interaction and enforcing social distancing best practices. Each facility will uniquely manage foot traffic to include but not limited to:
Established an internal COVID-19 response team
Visible 6 foot lines
Reduced points of contact
Increase telecommuting opportunities
Deep Cleaning outside business hours
We will continue to monitor the situation and provide guidance as more information on the extent and severity of the outbreak becomes available.
Online Order Placement
We are continuing to process and ship online orders at the normal fulfillment rate. We have been experiencing some delays on Shipping due to COVID-19 affecting the freight industry. Shipping prices are in constant change right now. So you may be contacted and asked for additional freight surcharge if the freight price moves up to much.Our employees packing online orders are upholding current suggestions by health administrators to avoid the virus spread by mail.
Temporary Changes to Our Store Operating Hours
Beginning Monday 3/23/2021, we are temporarily adjusting our hours of operation in consideration of the most recent “shelter in place” order by the governor. As an essential supplier to our local municipalities and professional industries we serve, both of our facilities will remain open Monday through Friday, 9 A.M. - 5 P.M. and Saturday 8 A.M. - 12 P.M.
Monday: 9:00am - 5:00pm
Tuesday: 9:00am - 5:00pm
Wednesday: 9:00am - 5:00pm
Thursday: 9:00am - 3:00pm
Friday: 9:00am - 5:00pm
Saturday: 9:00am - 12:00pm
Call or Email Spring Stock-up Parts Orders
Looking to place Spring Stock-up parts orders for your fleet? Place your orders without the need to be in our stores! Call, text, or email us! Let us help you keep business running by filling your orders electronically and arrange for us to deliver or will-call pick up.
Store Phone Numbers / Emails
Mt Vernon Location
Additional resources are available to accommodate remote order processing as well as Curbside/Touch-less deliveries. Be sure to utilize this as an alternative option to visiting either of our Southern IL locations.
Information for the Landscape Industry:
Landscaping Verified as Essential Services
Landscape services are permissible under the Executive Order until it expires on April 7 or a new Executive Order is issued. This would include essential services for the following trades: landscape contractors (construction and maintenance), lawn care, and tree care. Learn More
Whether or not your company chooses to work, please take steps to protect yourself and your employees from the spread of COVID-19. Please consult the CDC website for information on symptoms and ways to stay healthy.
ILCA - Illinois Landscape Contractors Association
Follow ILCA on Facebook for updates and resources. facebook.com/illinoislandscapecontractorsassociation
IAA - Illinois Arborist Association
IAA Covid-19 Update. illinoisarborist.org/covid-19-update
IGIA - Illinois Green Industry Association
IGIA Covid-19 Resources. igia.memberclicks.net/covid-19-resources
One Final Word
It is clear most of us have never experienced a situation or circumstance like this in our lifetime, and a pandemic like this is cause for much fear. There is much talk and lots of reports to sift there and many overblown facts and many understated statistics being batted around by people for many different reasons, But we do know ONE ABSOLUTE, and that is GOD IS IN CONTROL.
A verse from the Bible, "Have not I commanded thee? Be strong and of a good courage; be not afraid, neither be thou dismayed: for the Lord thy God is with thee whither-soever thou goest." JOSHUA 1:9